The Complimentary Upgrade is applicable to the suite types: Suite Pool Front, Suite Sea View, Junior Suite Sea View, Deluxe Junior Suite Sunset-Sea View, Deluxe Suite Sunset-Sea View, Cave Junior Suite with Private Pool, Exclusive Junior Sunset Suite Sea View
Pre-authorization will be obtained on the credit card prior to arrival, and full payment will be obtained 3 days prior to arrival. In case of late cancellation or non show credit card will be charged accordingly with the amount specified in our cancellation policy.
Guarantee policy for online reservations: a valid credit card number will be needed as a guarantee for an online reservation.
For security reasons, the card holder's personal information is required for the validation of the reservation. Credit card that belongs to any other holder than guest’s name (Company or Individual), will not be accepted.
- If cancelled till 3 days prior to arrival, no fees will be applied. If cancelled within 3 days prior to arrival, 100% charges will apply.
- Cancellation fees on No Show: 100% of the total reservation value will be charged.
- Cancellations fees on Early Departure: 100% of the total reservation value will be charged.