REVIEWS

Santo Maris Oia Luxury Suites & Spa
Oia Santorini Greece
on via Booking.com

accueil qualité de l’hébergement et des services proximité de l’animation d’Oia alternance d’équipements privés et large de choix de piscine -

on via Booking.com

Everything about this hotel is perfect. It is the ideal place for a relaxing and luxurious break.

on via Tripadvisor.com

If you are thinking of escaping reality for a few days this is your place. Out of all the places I have been in the world I have never been anywhere so beautiful. The hotel is set in a perfect location in Oia. Customer service is second to none and the spa is excellence at its finest. Antigoni the manager, Nikos the general manager, savvas, the spa manager and Elena my massage therapist (who has magic hands) are all amazing and welcoming people. I highly recommend this stay. You won’t regret it.

on via Google

Our stay with Santo Maris was nothing short of special. We came to Santorini for our honeymoon and the team at Santo Maris ensured it was special. The team at the front were very welcoming and throughout the staff would always greet you. …

on via Booking.com

location, cleanliness, hospitality. - all was perfect

on via Booking.com

The common areas: reception, pool, bar and breakfast area are really nice and inviting. It’s a great property that you don’t even want to leave. The staff at this hotel is amazing, they are attentive to every request and listen even if something isn’t quite right. They get all of the details right and are not overbearing. The path to Oia from the resort is very nice and safe to walk even at night it is lighted. - The WiFi in the resort is really poor all over, i had to do some work meetings and finding a good place to get “okay” WiFi speeds was a challenge.

on via Hotels.com

Good hotel with great staff and good location (so long as you don’t mind an uphill walk into Oia). Area in front of the sea view suites is still under development so not the best view, although you can cut it out for photos! Room was lovely but seemed like the floor wasn’t cleaned daily and we didn’t get fresh bedsheets part way during the week which seemed odd.

on via Tripadvisor.com

A beautiful hotel situated in a stunning location. Peaceful and serene the perfect place to unwind and relax! There are no worries in Santo Maris. Excellent staff who will do everything to accommodate your needs: I recommend arranging the sunset Caldera yachting cruise it was beautiful and romantic - the breakfast was amazing every morning and experienced the most amazing gastronomy experience in the bar! Order the Selena cocktail so refreshing! Thank you to all staff for an amazing stay in #502 the most beautiful cave suite - with our own pool - I hope to see you all again soon! X Trina Robertson

on via Google

This was one of the most relaxing trips , from the collection at the airport to the amazing welcome from staff at the hotel. The accommodation and attention to detail is off the scale. …

on via Google

Belle découverte, hôtel magnifique et merci à tout le personnel (réception, restauration, entretien des chambres, jardiniers ....) pour votre professionnalisme et votre gentillesse qui nous ont permis de passer un très bon moment à Oia.

on via Hotels.com

Hotel magnifique, idéalement situé, à 2 pas du centre tout en étant au calme. Une note toute particulière pour l'ensemble du personnel qui est attentif et au petit soin pour le client, tout en restant discret. La restauration est de qualité et le buffet du petit déjeuner est varié. Les chambres sont spacieuses. Une belle experience sur Oia

on via Hotels.com

Exceptional service, friendly staff, lovely rooms, couldn't fault this place and would love to return one day as santo Maris holds a special place in our hearts

on via Google

Probably one of the best hotels in Santorini. Ideal location with an incredible view of the island’s famous sunset

on via Tripadvisor.com

Me and my mother had a lovely time at the hotel. The staff were very attentive and the pool suite room was great. Only problem to be improved was the hot food at breakfast… Even when fresh plates of ‘hot’ food were brought to the buffet hot plates, the items were cold. Cold fried eggs,omelettes, cold sausages, cold bacon - which was pretty disgusting. The only way to get hot eggs was to ask for them to be made specially as boiled eggs brought to the table. Please please turn up the temperate on the buffet hot plates so that the hot food can stay hot at breakfast!!

on via Tripadvisor.com

Spa Rating = 5 My daughter and I had spa treatments on the 2nd day of our trip. She had a facial and I had a massage. Both were outstanding. The spa itself is well-appointed. It appeared that there was an indoor poor but it was drained (I assume because of COVID). All in all, two thumbs up.

on via Tripadvisor.com

I visit it mostly out of curiosity and I was surprised positively!!! This a very subjective and limited review based on what I looked at. It has a lot of pools and some have also a great view. I will definitely book the next visit to Santorini. Amazing view of the sunset from the main pool or the alley :)

on via Tripadvisor.com

A luxury spa resort on the edge of the town of Oia. This certainly ticked a lot of boxes. The staff at the restaurant and the bar by the pool were all always so warm and polite, they did make you feel very welcomed. The room was large and spacious and full of amentities. A nespresso machine in the little kitchen area, beautiful sets of cups, lovely walk-in shower and generally great big bathroom. And to top it all, my own private outdoor jacuzzi. I also tried the spa package while I was here and it was thoroughly enjoyable and most relaxing. Breakfast was buffet style. Not many places do buffet style breakfasts since covid. You are required to wear a mask in the buffet area, and they provided gloves for you to use if you wanted when handling the common utensils when choosing you food. I did not bother with the gloves, as the evidence now suggest transmission is mainly by respiratory droplets and not by fomites. The range of options was excellent, with selections of hot food, cold cuts, cereals, fruits, baked goods, yoghurts. Most anything you want for breakfast is here. Now the not so good part. As mentioned, it is on the fringes of Oia, and slightly downhill from it, so it’s a 10min uphill walk each time you want to get into town. It should be manageable for most people, but I guess there might be people with medical conditions where this is an issue. I’m not sure what happens in that case, maybe the hotel drives you into town. There was a welcome card on the table from the manager which I’m guessing os meant to feels personalised, but is probably standard for everyone. One of the sentences was something along the lines of “hopefully you blissful experience with us has already started”. Ironically, for me it was the opposite. Most of my stay had been perfect, except for right at the start. So I arrived early at the hotel, at 11am, and I was aware I shouldn’t be expecting a room at that time, after all check out time is 11am and the housekeeping team will need to make up the room. So I was perfectly happy for them to just store my luggage and for me to come back later for the room. I was told very helpfully that I could go enjoy myself at the bar by the main pool and someone would come and get me as soon as the room was ready. So off I went to the pool. Now, I’m not much of a sit by the pool type of person, so after 45 min, I decided I would just go into the town and did a bit of looking around. I returned around 2pm as I was too hot and just wanted to rest. I was hoping that I perhaps could have a room by now, but was very firmly though politely told by the front desk that check-in time was not until 3pm and I should really not expect to have a room before then. I think if I was told “I’m very sorry, but your room is still not ready”, I might have grudgingly accepted it, but to feel like I was being told off didn’t feel nice. This was a luxury resort at a premium price and part of that price was for you to feel special, and I definitely did not feel that way. As I went off to spend another hour by the pool, seeing other visitors who have arrived way after me being shown to their rooms while I still had to wait, it made me feel like I was less important as a customer than everyone else. You knew I was on site at 11am, could housekeeping not be alerted to prioritise my room, or was I indeed less welcome? Certainly it would not have taken more than 3 hours to service the room, nice as it was. You managed to get others room ready before 3pm, why not mine (I was eventually informed at a quarter pass 3 by a very friendly bellhop, that whenever I was ready I could go to my room. Whever I was ready was an hour ago) As I stated, the rest of the stay was actually very good, but having a sour note right at the start really rather spoilt the experience. Something for the management to think about, if you want to make all guests feel special.

on via Expedia

A luxury spa resort on the edge of the town of Oia. This certainly ticked a lot of boxes. The staff at the restaurant and the bar by the pool were all so warm and polite, they did make you feel very welcomed. The room was large and spacious and full of amenities, and mine came with a private outdoor jacuzzi. I also tried the spa package while I was here and it was thoroughly enjoyable and most relaxing. Breakfast was buffet. The range of options was excellent, with selections of hot food, cold cuts, cereals, fruits, baked goods, yoghurts. Now the not so good part. As mentioned, it is on the fringes of Oia, and slightly downhill from it, so it’s a 10min uphill walk each time you want to get into town. Most of my stay had been perfect, except for right at the start. I arrived early at the hotel, at 11am, and I was happy to just store my luggage and for me to come back later for the room. I came back 3 hours later and was told off for expecting a room before 3pm. An apology would be more in keeping with a luxury resort meant to make you feel special. Others who arrived later had a room before 3pm, was I less important? As I stated, the rest of the stay was actually very good, but having a sour note right at the start really spoilt the experience

on via Tripadvisor.com

Pros - The design of this hotel is very well thought out to give each suite privacy and good views. - There are plenty of pools v. the ratio of guests. - Easy walking distance to lots of restaurants. - Great sunset views. - At the moment you can book the whole-well equipped-gym to yourself for an hour slot. Cons - I think this hotel trades off the honeymoon market a little and isn’t quite 5 star. - whilst a good breakfast selection unlike all other 5 star hotels there are no chef stations, or cooked to order breakfast items so the eggs in particular are to be avoided. - We were kindly upgraded and moved to a new room after our original one looked onto the road and unlandscaped scrub land. - Avoid the spa. We asked for a list of treatments which took three attempts after repeatedly being asked ‘tell me about your needs and let us recommend a package’. It was even harder to gain the price list for treatments and was met with ‘is cost a factor for you?’. I felt like I was speaking to a dodgy car salesman. - The spa correctly advised on a bespoke massage specifically for pregnancy, asked me to complete a questionnaire on the day where I ticked I was pregnant. The therapist started massaging me face down on my stomach and I questioned this. They couldn’t speak English. The spa manager came and told me apologies but I should’ve told the therapist I was pregnant. - upon leaving they apologised again but told me I should’ve told the therapist despite me booking a pregnancy massage and ticking I was pregnant (I cannot speak Greek). Then they pushed myself and my husband to complete a questionnaire. When we flagged we were being asked to rate services we hadn’t had they asked us to continue anyway.

on via Google

Best team ever!

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